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                  | Q. | I 
                    prefer to work only with union shops, are you a union printer? |   
                  | A. | Yes, 
                    we have been a union shop serving Howard and surrounding counties 
                    since 1985. |  
 
                 
                  | Q. | What 
                    types of services do you offer? |   
                  | A. | We 
                    are a full range print shop. We can provide everything from 
                    one color printing to full color printing to complete bindery 
                    services to professional graphic design. For complete service 
                    details click here! |  
 
                 
                  | Q. | Can 
                    we submit our own designs via email or on CD/disk? |   
                  | A. | Yes, 
                    we can accept files on disk, CD Rom, via email, or you can 
                    upload your file directly from our website click 
                    here. |  
 
                 
                  | Q. | What 
                    file types and software do you accept? |   
                  | A. | We 
                    can accept the following MAC and IBM software: QuarkXPress
 Pagemaker 7.0
 Freehand 7.0
 Illustrator 8
 Adobe Photoshop
 Adobe Acrobat 6.0
 Microsoft Publisher
 Microsoft Word
 Microsoft PowerPoint
 Microsoft Excel
 Corel Draw
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                  |  | We can accept the following file formats:
 TIFF
 EPS
 PSD
 PDF
 JPEG
 |   
                  |  | Files Can be accepted on:
 Floppy Disks
 CD / DVD
 Zip Disks
 External Hard Drives
 Direct upload from our website
 |  
 
                 
                  | Q. | What 
                    is a Proof and do I need one ? |   
                  | A. | A 
                    Proof is a close reproduction of the final appearance of your 
                    piece before actual printing. It shows final color, layout 
                    and text which gives the customer an opportunity to detect 
                    and prevent errors. The customer should request a proof on 
                    most printing jobs. After the customer has signed off, the 
                    proof serves as our reference to match the color and layout 
                    of your project. |  
 
                 
                  | Q. | I'm not sure what type of paper I need and which colors I 
                    want for my project, can you give me advice? |   
                  | A. | Yes, 
                    we can definitely help explain the different types of paper 
                    that are available and help with color choices, etc. |   
                
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